Terms and Conditions

Return Policy

We want you to be completely satisfied with your purchase. Returns are eligible if products arrive damaged or if you receive incorrect items.

To initiate a return, please contact our customer service team at rati@earthypetals.com or use the Contact Us form on our website. Kindly attach a photo of the product to assist with your request.

To qualify for a return, items must be unused, in their original condition, and include all original packaging and tags.

Please retain your receipt or proof of purchase to facilitate the return process.

Refunds will be issued to the original payment method once we receive and inspect the returned item.